011RHIMM2 | Interpersonal Conflict Management, Negociation and Mediation |
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-The Interpersonal Conflict Management, Negotiation and Mediation course allows students of Masters in Leadership and Human Resources Management to explore the dynamics of interpersonal conflict, understand its main components and factors, and develop strategies and competencies to manage interpersonal conflict and negotiate. Students will acquire both knowledge and skills relevant to negotiations as means to manage interpersonal conflict, as they learn the basics of mediation. While doing so, the students will also tap into effective communication skills and strategies that enhance leaders’ performance and image. Temps présentiel : 17.5 heures Charge de travail étudiant : 75 heures Méthode(s) d'évaluation : Examen final, Commentaire composé Référence : |