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063RMDVL1

Rooms Division Management

Rooms Division Management describes the scope of work favor the different departments such as Front Office, Housekeeping, Laundry, Security… It covers the Guest Cycle that starts with the Reservation Process and ends with the Guest’s Departure and After Sales Services.


Temps présentiel : 35 heures


Charge de travail étudiant : 65 heures


Méthode(s) d'évaluation : Examen final, Examen partiel, Participation et assiduité, Travail personnel


Référence :
Michael Kasavana and Richard Brooks., Managing Front Office Operations, Sixth to Eighth Editions Linsley T. Deveau and Patricia M. Deveau, Front Office Management and Operations Sheryl F. Kline, Hotel Front Office Simulation Workbook James Bardi, Hotel Front Office Management

Planification
JourPeriodeSalle
Mar 19/01/202116:30 - 17:45CST---
Jeu 21/01/202116:30 - 17:45CST---
Mar 26/01/202116:30 - 17:45CST---
Jeu 28/01/202116:30 - 17:45CST---
Mar 02/02/202116:30 - 17:45CST---
Jeu 04/02/202116:30 - 17:45CST---
Jeu 11/02/202116:30 - 17:45CST---
Mar 16/02/202116:30 - 17:45CST---
Jeu 18/02/202116:30 - 17:45CST---
Mar 02/03/202116:30 - 17:45CST---
Jeu 04/03/202116:30 - 17:45CST---
Mer 10/03/202109:30 - 10:30CST---
Jeu 18/03/202116:30 - 17:45CST---
Mar 23/03/202116:30 - 17:45CST---
Mar 30/03/202116:30 - 17:45CST---
Jeu 08/04/202116:30 - 17:45CST---
Mar 13/04/202116:30 - 17:45CST---
Jeu 15/04/202116:30 - 17:45CST---
Mar 20/04/202116:30 - 17:45CST---
Jeu 22/04/202116:30 - 17:45CST---
Mar 27/04/202116:30 - 17:45CST---
Mar 18/05/202109:00 - 11:00CST-Amphithéâtre Jean Ducruet-0-Salle annexe
Ce cours est proposé dans les diplômes suivants
 Licence en hospitality management
Licence en arts culinaires et management de la restauration